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FAME FILES: Why You Can't Get Tickets To The Hottest Concerts

Inside the secret world of concert ticket sales: When you try to buy seats to see your favorite artist, ever wonder why they sell out so quickly? The answer may surprise you.

We've all been there. You want to see Maroon 5, or Pink. Your kids want tickets to Justin Bieber. The minute tickets go on sale you go online, credit card ready, and guess what? You're shut out. Entire arenas, sold out like that. So where do those tickets really go? We're pulling back the curtain to show you who's really getting those seats.

They're the hottest tickets in town, from Bieber to Pink to One Direction. For 11-year-old Jayden, One Direction would be a dream come true. So her mom tried to surprise her, going online to buy tickets the second they went on sale.

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